Fujitsu Scansnap Ix500 Driver

Image Scanners ; ScanSnap Support Site; ScanSnap Support Site. The ScanSnap iX500 provides PC and Mac users an effective way to greatly reduce paper clutter, storage space, and security risks associated with unmanaged paperwork at home or the office. For even greater accessibility and usefulness, users can now scan wirelessly to a PC or Mac as well as iOS or Android mobile devices.

By changing the feeding method, using an optional Carrier Sheet/Photo Carrier Sheet, or attaching the Receipt Guide to the ScanSnap according to the document types, you can scan various documents with the ScanSnap. This section explains the type, weight, and size of a document that can be scanned with the ScanSnap. The following documents can be scanned because the scanning unit of the ScanSnap does not touch the documents.

This section explains the type, weight, and size of a document that can be scanned with the ScanSnap.

Thick documents, such as books
Documents that you want to keep intact, such as photographs and handwritten illustrations

When loading documents directly in the ScanSnapOffice paper, postcards, business cards

Document type	Office paper, postcards, business cards Plastic cards conforming to the ISO7810 ID-1 type (54 × 86 mm/3.37 2.13 in.) (1) Multi-layered documents such as transfer paper (paper weight: 0.5 mm/0.02 in. or less) (1) Envelopes (width 216 mm/8.5 in. or less, paper weight: 0.5 mm/0.02 in. or less) (*1)
Paper weight	40 to 209 g/m² (11 to 56 lb) 64 to 104.7 g/m² (17 to 28 lb) The documents with paper weight of up to 256g/m ² (68 lb) can be scanned when the feed mode setting is set as [Manual scan] in the Home screen on the touch panel. Long page documents 52 to 128 g/m² (14 to 34 lb) A8 size (52 × 72 mm) or less 128 to 209 g/m² (34 to 56 lb) Plastic cards 0.76 mm (0.03 in.) or less (embossed cards can be used)
Paper size	Width 50.8 to 216 mm (2 to 8.5 in.) The documents with paper size of up to 431.8 mm (17 in.) can be scanned when the feed mode setting is set as [Manual scan] in the home screen on the touch panel. Large size documents such as A3, B4, or Double Letter size need to be folded in half to perform a scan. Length 50.8 to 360 mm (2 to 14.17 in.) For long page documents, up to 3,000 mm (118.11 in.) (2)(1) For long page documents, up to 863 mm (34 in.) (*1)

Document type

Office paper, postcards, business cards

Plastic cards conforming to the ISO7810 ID-1 type (54 × 86 mm/3.37 2.13 in.) (*1)

Multi-layered documents such as transfer paper (paper weight: 0.5 mm/0.02 in. or less) (*1)

Envelopes (width 216 mm/8.5 in. or less, paper weight: 0.5 mm/0.02 in. or less) (*1)

Paper weight

40 to 209 g/m² (11 to 56 lb)

64 to 104.7 g/m² (17 to 28 lb)

The documents with paper weight of up to 256g/m ² (68 lb) can be scanned when the feed mode setting is set as [Manual scan] in the Home screen on the touch panel.

Long page documents: 52 to 128 g/m² (14 to 34 lb)
A8 size (52 × 72 mm) or less: 128 to 209 g/m² (34 to 56 lb)
Plastic cards: 0.76 mm (0.03 in.) or less (embossed cards can be used)

Paper size

Width

50.8 to 216 mm (2 to 8.5 in.)

The documents with paper size of up to 431.8 mm (17 in.) can be scanned when the feed mode setting is set as [Manual scan] in the home screen on the touch panel.

Large size documents such as A3, B4, or Double Letter size need to be folded in half to perform a scan.

Length

50.8 to 360 mm (2 to 14.17 in.)

For long page documents, up to 3,000 mm (118.11 in.) (*2)(*1)

For long page documents, up to 863 mm (34 in.) (*1)

*1:

Set the feed mode setting as [Manual scan] in the home screen on the touch panel to perform a scan.

*2: *1:

The length of a document that can be scanned differs according to the settings for a profile.

For details, refer to Scanning a Long Page Document.

*1:

Scanning starts when you hold down the [Scan] button on the ScanSnap for 3 seconds or longer.

If you scan a magnetic card or IC card, do not bring the black magnetic part in contact with the magnetic part of the ADF top section. Otherwise, the data on the card may be lost.

Eject method (*1)	When scanning documents with the output guide closed	When scanning documents with the output guide open
Document type	Office paper, postcards, business cards Plastic cards conforming to the ISO7810 ID-1 type (54 × 86 mm/3.37 × 2.13 in.) (*2)	Office paper
Paper weight	52 to 209 g/m² (14 to 56 lb) When merging scanned images automatically 52 to 105 g/m² (14 to 28 lb) Plastic cards 0.76 mm (0.03 in.) or less (embossed cards can be used)	52 to 80 g/m² (14 to 21 lb)
Paper size	Width 25.4 to 216 mm (1 to 8.5 in.) For a dual scan, a total width of 200 mm (7.87 in.) or less for two documents Length 25.4 to 863 mm (1 to 34 in.) 25.4 to 360 mm (1 to 14.17 in.) For long page documents, up to 863 mm (34 in.) (2) When merging scanned images automatically (3) A3 (297 × 420 mm) B4 (257 × 364 mm) Double Letter (11 × 17 in. (279.4 × 432 mm))

*1:

For details about how to eject a document, refer to Parts and Functions.

*2:

A dual scan cannot be used for plastic cards.

Scanning starts when you hold down the [Scan/Stop] button on the ScanSnap for 3 seconds or longer.

*3:

Scan a document folded in half.

Documents attached with the metals such as paper clips or staples can damage the inside of the ScanSnap. Remove the metals for scanning.
The ink on documents needs to dry completely before you perform a scan.
Do not scan documents other than sheets such as fabric, metal foil or OHP film, and also plastic cards.
The following types of documents must not be scanned:
- Documents other than paper such as fabric, metal foil and OHP film
- Documents with photographs or memo papers attached
When you scan picture postcards, be aware that the picture side may get damaged. It is the responsibility of the customer to scan picture postcards.
Be careful of the following when you scan plastic cards:
- Cards that are bent may not be fed properly.
- If the surface of the card is dirty with grease marks such as fingerprints, wipe the dirt off.
- Insert the plastic card straight into the feeding section of the ScanSnap. Do not tilt the plastic card when you insert it because the plastic card may not be fed properly.
- When you scan plastic cards with strong luster such as a gold credit card, some parts of the image may appear lighter or darker than the original.
- When you scan embossed cards, put the embossed side down, and load the cards in landscape orientation in the ScanSnap.
When you scan documents folded in half, fold them tightly so that the gap between papers in the folded part is 0.3 mm (0.01 in.) or less.

Documents that you need to treat with caution

Documents written with pencils or crayons
When documents written with pencils or crayons are scanned, traces of pencils or crayons may get on other documents. In addition, these documents cause the rollers to become dirty, leading to feeding errors. Clean the rollers occasionally when you scan such documents.
Carbonless paper
Carbonless paper may contain chemicals that can harm the pad assy and the rollers inside the ScanSnap. Make sure you perform cleaning occasionally to maintain the scanner performance when scanning carbonless paper.
Depending on the type of carbonless paper, the life span of the scanner may be shortened compared to scanning office paper.
Documents that can result in being damaged or scanned incorrectly if loaded directly in the ScanSnap
- Documents smaller than 50.8 × 50.8 (mm)/2 × 2 (in.) (width × length)
- Documents that weigh less than 64 g/m² (17 lb)
- Documents with an uneven surface (such as envelopes and paper sheets with attached materials)
- Wrinkled or curled documents
- Folded or torn documents
- Tracing paper
- Coated paper
- Photographs (photographic paper)
- Perforated or punched documents
- Documents that are not rectangular or square
- Carbon paper or thermal paper
- Documents with memo papers or sticky notes attached

When using a Carrier Sheet/Photo Carrier Sheetthe Carrier Sheet

An optional Carrier Sheet and Photo Carrier Sheet are sheets designed to transport documents through the ScanSnap.

The bundled Carrier Sheet is a sheet designed to transport documents through the ScanSnap in order to protect the documents.

An optional Carrier Sheet is a sheet designed to transport documents through the ScanSnap in order to protect the documents.

Do not use a damaged Carrier Sheet or a damaged Photo Carrier Sheet. Otherwise, it may damage or cause the ScanSnap to malfunction.
Be careful not to cut your finger on the edge of the Carrier Sheet or Photo Carrier Sheet.

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Do not use a damaged Carrier Sheet. Otherwise, it may damage or cause the ScanSnap to malfunction.
Be careful not to cut your finger on the edge of the Carrier Sheet.

Eject method	With the output guide closed
Document type	Documents larger than A4/Letter size Documents that can be damaged quite easily such as photographs Documents that might cause paper jams such as clippings
Paper weight	Up to 209 g/m² (56 lb) 52 to 209 g/m² (14 to 56 lb) 52 to 105 g/m² (14 to 28 lb) When scanning documents folded in half Up to 105 g/m² (28 lb) Up to 105 g/m² (28 lb) Up to 64 g/m² (17 lb)
Paper size	With a Carrier Sheet Width 25.4 to 431.8 mm (1 to 17 in.) (1) Length 25.4 to 297 mm (1 to 11.69 in.) With a Photo Carrier Sheet Width 25.4 to 178 mm (1 to 7.0 in.) Length 25.4 to 127 mm (1 to 5.0 in.) Width 25.4 to 431.8 mm (1 to 17 in.) (1) Length 25.4 to 297 mm (1 to 11.69 in.)

*1:	For documents wider than 216 mm (8.5 in.), fold them in half to scan them.

Documents for which the Carrier Sheet/Photo Carrier Sheet is recommended for scanningDocuments for which the Carrier Sheet is recommended for scanning

Documents written with pencils or crayons
Because traces of pencils and crayons may be transferred on other documents, it is recommended that you use the Carrier Sheet/Photo Carrier Sheet to scan such documents.
Because traces of pencils and crayons may be transferred on other documents, it is recommended that you use the Carrier Sheet to scan such documents.
When you load such documents directly in the ScanSnap to scan, dirt will accumulate on the rollers, which may cause feeding errors. Clean the rollers occasionally.
Carbonless paper
Because carbonless paper may contain chemicals that can harm the ScanSnap internal rollers, it is recommended that you use the Carrier Sheet/Photo Carrier Sheet to scan such documents.
Because carbonless paper may contain chemicals that can harm the ScanSnap internal rollers, it is recommended that you use the Carrier Sheet to scan such documents.
When you load such documents directly in the ScanSnap to scan, clean the rollers occasionally to maintain the scanner performance.
Depending on the type of carbonless paper, the life span of the scanner may be shortened compared to scanning office paper.
Documents that can result in being damaged or scanned incorrectly if loaded directly in the ScanSnap
- Documents smaller than 50.8 × 50.8 (mm)/2 × 2 (in.) (width × length)
- Documents smaller than 25.4 × 25.4 (mm)/1 × 1 (in.) (width × length)
- Documents whose paper weight is less than 40 g/m² (11 lb)
- Documents whose paper weight is less than 52 g/m² (14 lb)
- Documents with an uneven surface (such as envelopes and paper sheets with attached materials)
- Wrinkled or curled documents
- Folded or torn documents
- Tracing paper
- Coated paper
- Photographs (photographic paper)
- Perforated or punched documents
- Documents that are not rectangular or square
- Carbon paper or thermal paper
- Documents with memo papers or sticky notes attached

Be careful of the following when you use the Carrier Sheet/Photo Carrier Sheet:
- Do not stain, or cut the black and white patterned end of the Carrier Sheet/Photo Carrier Sheet.
- Do not place the Carrier Sheet/Photo Carrier Sheet upside down.
- Do not fold or pull the Carrier Sheet/Photo Carrier Sheet.
- It is recommended that you place one document at a time in the Carrier Sheet/Photo Carrier Sheet to scan a document.
- If paper jams occur frequently, feed about 50 sheets of PPC paper (recycled paper) before scanning with the Carrier Sheet/Photo Carrier Sheet. The PPC paper can either be blank or printed.
Be careful of the following when you store the Carrier Sheet/Photo Carrier Sheet:
- Do not leave your document inside the Carrier Sheet/Photo Carrier Sheet for a long time.
- Do not leave the Carrier Sheet/Photo Carrier Sheet in high temperature places such as under direct sunlight or near a heating apparatus for a long time and do not use it in high temperature places.
- To avoid deformation, store the Carrier Sheet/Photo Carrier Sheet on a flat surface without any weight on them.

Be careful of the following when you use the Carrier Sheet:
- Do not stain, or cut the black and white patterned end of the Carrier Sheet.
- Do not place the Carrier Sheet upside down.
- Do not fold or pull the Carrier Sheet.
- It is recommended that you place one document at a time in the Carrier Sheet to scan a document.
- If paper jams occur frequently, feed about 50 sheets of PPC paper (recycled paper) before scanning with the Carrier Sheet. The PPC paper can either be blank or printed.
Be careful of the following when you store the Carrier Sheet:
- Do not leave your document inside the Carrier Sheet for a long time.
- Do not leave the Carrier Sheet in high temperature places such as under direct sunlight or near a heating apparatus for a long time and do not use it in high temperature places.
- To avoid deformation, store the Carrier Sheet on a flat surface without any weight on them.

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Picture postcards

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Picture postcards can be scanned when a power cable connection is used.

Document type	Picture postcards
Paper weight	64 to 326 g/m² (17 to 87 lb)
Paper size	Width 50.8 to 100 mm (2 to 3.9 in.) Length 50.8 to 148 mm (2 to 5.8 in.)

All conditions below must be satisfied when scanning picture postcards. Otherwise, paper jam may occur.
- Power cable connection
- Normal room temperature and humidity levels
- The picture postcard is loaded face-down in the ScanSnap
When you scan photographs or picture postcards, be aware that the picture side may get damaged. It is the responsibility of the customer to scan photographs or picture postcards.

Conditions for documents to scan

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Document type	Flat documents, such as office paper, postcards, and business cards	Thick documents, such as books
Document thickness	5 mm (0.2 in.) or less	5 to 30 mm (0.2 to 1.18 in.)
Paper size	Width 25.4 to 432 mm (1 to 17 in.) Length 25.4 to 300 mm (1 to 11.8 in.)	Width 25.4 to 400 mm (1 to 15.7 in.) Length 25.4 to 300 mm (1 to 11.8 in.)

When you scan a glossy document, the scanned image may be affected as follows:
- Part of the scanned image appears brighter or darker than the original
- Glare from the lamp is caught in the scanned image
If a document has wrinkles, curls, or folds, smooth it out before scanning. Otherwise, the scanned image may be affected as follows:
- The scanned image is distorted
- The scanned image is blurred
- Part of the scanned image appears missing
When you scan irregular shaped documents that are not rectangular or square, the scanned images are not corrected automatically.

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Selecting the [Notify when glossy paper is detected.] checkbox in the [Feed option] Window shows a confirmation message if you place documents that reflect lamp light causing glare, such as glossy paper.