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How Ask to Buy works
With Ask to Buy, when kids want to buy or download a new item, they send a request to the family organizer. The family organizer can use their own device to approve or decline the request. For example, if a child wants to buy an app, the family approver can see the app and decide whether to allow it.
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- Family Sharing lets you and up to five other family members share access to amazing Apple services like Apple Music, Apple TV+, Apple Fitness+, Apple News+, and Apple Arcade. Your group can also share iTunes, Apple Books, and App Store purchases, an iCloud storage plan, and a family photo album. You can even help locate each other’s missing devices.
If the family organizer approves the request and completes the purchase, the item automatically downloads to the child's device. If the family organizer declines the request, no purchase or download will take place. If a child redownloads a purchase, downloads a shared purchase, installs an update, or uses a redemption code, the family organizer won’t receive a request.
Who can use Ask to Buy
Familes can use Ask to Buy after they set up Family Sharing. The family organizer can turn on Ask to Buy for any family member who isn't an adult. It's on by default for any children under 13. You'll be asked to set up Ask to Buy when you invite anyone under 18 to your family group.1
If a family member turns 18 and the family organizer turns off Ask to Buy, the family organizer can't turn it on again.
How to turn on or turn off Ask to Buy
If you're the family organizer, use your own device to turn on or turn off Ask to Buy.
On your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name.
- Tap Family Sharing.
- Tap Ask to Buy.
- Tap your family member's name.
- Use the toggle to turn on or turn off Ask to Buy.
On your Mac
- Choose Apple menu > System Preferences, then click Family Sharing.
- Click Family in the sidebar.
- Click Details next to the child's name on the right.
- Select Ask to Buy.
On your Mac with macOS Mojave or earlier
- Choose Apple menu > System Preferences.
- Then click iCloud.
- Click Manage Family and select your family member's name.
- Select Ask to Buy.
How to approve or decline a request
If you're the family organizer, use your iPhone, iPad, iPod touch, Apple Watch, or Mac to approve or decline a request.
- Open the notification to see the item that your family member wants to get. Can't find your Ask to Buy notifications?
- Approve or decline the purchase.
- If you approve, sign in with your Apple ID and password to make the purchase.
What happens next
After the item is purchased, it's added to your child’s account.2 If you turned on purchase sharing, the item is also shared with the rest of the family group.
If you decline a request, your child receives a notification that you declined the request. If you dismiss the request or don't make the purchase, the child will need to make the request again. Requests that you decline or dismiss are deleted after 24 hours.
Where to find your Ask to Buy requests
If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, Apple Watch, or Mac.
How to choose another approver
The family organizer can give another parent or guardian in the group over the age of 18 permission to manage Ask to Buy requests. Only one adult needs to manage each purchase, and after it's done, the purchase is final.
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On your iPhone, iPad, or iPod touch
- Go to Settings.
- Tap your name.
- Tap Family Sharing, then tap your family member's name.
- Tap Role.
- Tap Parent/Guardian.
On your Mac
- Choose Apple menu > System Preferences, then click Family Sharing.
- Click Family in the sidebar.
- Click Details next to the family member's name, then select Parent/Guardian.
On your Mac with macOS Mojave or earlier
- Choose Apple menu > System Preferences.
- Click iCloud, then select your family member.
- Select Parent/Guardian.
How children or teens can make a request with Ask to Buy
- To buy or download an item, tap the price or Get button. Or if you're using an Apple Watch, double-click the side button, then enter your passcode.
- If asked, enter your Apple ID and password.
- Tap Ask. If your parent or guardian is nearby, you can tap 'approve it in person' and they can approve the purchase directly from your device.
- After your parent or guardian buys the item, it downloads to your device automatically.2
Ask to Buy doesn't apply to apps or content from school
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If a child's account was created using Apple ID for Students, the child can use Ask to Buy for personal purchases outside of the educational institution. It won't apply to any apps or other content distributed by the school.
1. Age varies by country or region.
2. In South Korea, a child might be asked to verify their age after an Ask to Buy request is approved. Learn about age verification in South Korea.
If you're signed in to the same iCloud and Game Center accounts on all of your devices, you can access your game saves and progress in Apple Arcade games on all of them. If you're a member of Family Sharing, everyone in your family can use Apple Arcade, but they won’t see your gameplay data.
If you don't see your gameplay data on a device
If you can access your gameplay data on one device, but not on another, you might need to check your settings. Make sure that you have an iPhone or iPod touch with the latest version of iOS, an iPad with the latest version of iPadOS, a Mac with the latest version of macOS, or an Apple TV with the latest version of tvOS.
Check your settings on your iPhone, iPad, or iPod touch
- Make sure that you're signed in to iCloud with the same Apple ID that you use on your other devices.
- Make sure that you're signed in to Game Center with the same Apple ID that you use on your other devices. Go to Settings > Game Center to see the Apple ID that you're using with Game Center.
If you still don’t see your data and you were playing on a different device, check your settings on that device.
Check your settings on your Apple TV
If you share your Apple TV with someone else, switch to your account before you play your Apple Arcade game.
If you still don’t see your data and you were playing on a different device, check your settings on that device.
Check your settings on your Mac
If you share your Mac with someone else, make sure that you're logged in to your Mac with your own user profile, not someone else's account. Then make sure that you're signed in to the same iCloud and Game Center accounts that you use with Apple Arcade. If you share your Mac with other Apple Arcade users, they should do the same, using their own Mac user profile, iCloud, and Game Center accounts.
If you still don’t see your data and you were playing on a different device, check your settings on that device.
If you cancel Apple Arcade
If you cancel your subscription to Apple Arcade for any reason, you can resubscribe and still access your gameplay data. If you wait too long, some of your game saves might not be supported by the time you resubscribe.
If you're not an Apple Arcade subscriber, you won't be able to play any Apple Arcade games, even if you downloaded them to your device. Delete the apps if you don't need them anymore, or resubscribe to keep playing.
Learn more
Learn how to find and play games with Apple Arcade.